As coaches we, of course, want our clients to be “wow-ed” with the experience of working with us.  We not only want to meet their expectations, but to exceed them.  Am I right?  That is what creates raving fans, which in turns creates a great reputation and a stream of ongoing referrals. However, sometimes our eagerness to create a “wow” experience, has us bending over backwards for clients (and feeling like we can’t say “no” now without compromising the relationship), … Read more…